I am only giving Sanno Byoin 3.5 because of the LONG wait times. The nurses and doctors are courteous & professional with the exception of one male doctor.
Be prepared to wait for up to an hour for an appointment. You should also be prepared to wait up to 30-30 minutes to pay on the 1ST floor and to receive medication.
I find some of the receptionists to be a bit silly and unprofessional at times but it isn't excessively, bad behaviour.
It is EXTREMELY expensive as well.
The majority of doctors are congenial and efficient with some exceptions. My husband and I visited a female eye doctor(I won't use names)and she was EXTREMELY RUDE. I was also put on some medication by a gynecologist who neglected to tell me what ALL of the side effects were.
The front desk staff? Terrible. Yes, they are efficient but they are extremely surly.