It looks like I will be returning to May's Garden Salon in Roppongi Hills. I gave Nail Quick a shot because it is close to my home. Unfortunately, they mixed up a treatment that I booked on one occasion. On another occasion, they mixed up times. It is not due to a language barrier because I speak Japanese and I HAVE NEVER had difficulty with booking times and treatments at May's (I had been going to this salon for 3 years).
When I gently scolded them for the mix up, several staff members were unprofessional and defensive bordering on rude. No apology was made which is RARE in Japan where the customer is always right.
I think that I have become quite spoiled living in Tokyo for over a decade because it seems to me that the food tastes all the same. It is a casual dining experience, somewhere you would go if you are hungry but not needing to be inspired and/or impressed. The blooming onion makes a nice talk piece but make sure you have antacid in your medicine cabinet.
Very comfortable surroundings even though the club is at a temporary site (it will return to its original address in 2011). The food is of good quality and the restaurant staff are trained exceptionally well.
The swimming pool is unfortunately over-run by children and they have decided not to get an adult-only swimming pool at the new location. There are, however, adult only areas and children only areas which is very good.
Management is not particularly helpful if you have a complaint and even though the atmosphere portrays itself as `homey`, it is just a business like anywhere else....except for it being much more upscale than other businesses.